Doing the Lost in Translation Thing

Full review of the Park Hyatt Tokyo to follow.

My Lost in Translation Moment

UK Departure Taxes Pinching BA

British Airways must be feeling the pinch from the UK's crazy high departure taxes.  They have started to organize political action to repeal the tax burden with their (and 30 other travel related organizations) website: afairtaxonflying.org/.  They even emailed international Executive Club members to spread the word.  I think they have a valid complaint because they are being priced out of the long haul connection market and must be hurting. I know I'm avoiding London stop overs if possible.

United Degrading Lifetime Benefits

As recently as 9 months ago, United Airlines gave lifetime Red Carpet club access to two million mile flyers.  Now they give an iPod or a golf club.  Lifetime 1K is gone and replaced with lifetime Premier Platinum.  My Dad was about 125,000 miles short of the two million mark when the merger happened and missed out big time.  He had his sights set on lifetime lounge membership.

United Is Devaluing Their Brand and Most Loyal Customers

Hilton Vienna and Wien

I love Vienna.  It is my favorite capital in Europe (Lisbon is a close second). My first trip to Wien was three years ago and I’ve been telling everyone to go since.  Vienna (or Wien as local signage says) has a great old town and many beautiful sights.  The city was the seat of power for the Holy Roman and Austrian Empires.  It is also a great walking town with a tram and subways system when you don’t want to.  The architecture is great, people friendly, and street food second to none.

My first time to Vienna I stayed at the Hilton Vienna Danube on a points stretcher award.  That hotel is not remotely close to the city.  This time my friend and I were staying at the Hilton Vienna downtown.  It is a great location.  One block from subway and tram stops just off the ringstrasse and next to Stadtpark.  The rooms are normal size by US standards and large by European.  Even with just Hilton silver status, we were upgrade to a suite. 

Hilton Vienna Suite

Hilton Vienna Suite

The room rate included breakfast and the hotel has a very nice spread (Sunday is more of a proper Sunday brunch set up).  The service was good, coffee better, and food great.  There was also a large Asian spread available.  It was all very nicely done and allowed us to start our day off right (and caffeinated).

Schönbrunn Palace was the summer residence of the emperor and the royal family.  It is magnificent (more subdued than Versailles) and still restrained.  The tour is great and runs about an hour.  Another hour can be spent touring the grounds around the place.  It is easy to get to with its own subway stop, but arrive early as the lines grow very quickly.

Schönbrunn Palace

The Treasury Museum is stunning.  It puts the crown jewels in the Tower of London to shame really.  On display are the trappings of 1,000 years of empire. You have to see the collection for yourself.  It is truly awe-inspiring and well worth the visit.

I like a good tram ride, especially as a way to explore a city.  Vienna has a special tourist tram that runs in summer around the rinstrasse (it's the yellow one, can't miss it).  For EUR2 (it does not accept normal tram tickets) you get an audio tram tour of the city.  The regular tram system is extensive and a great way to explore Wien.  Some of the best food in town is found at tram and subway stops too.

Tram in Vienna

Tram Stop Food, Yum

My friend participated in equestrian events as a kid and said we had to take a tour of Spanish Riding School.  There are no shows in the summer so the tour was the only option.  It lasts about an hour and shows the stables, where you can get very close to the horses, the arena, and other areas.  Our tour guide was friendly and funny.  After the tour, we lucked out because the horses in town (most are send to a farm in the mountains over summer) were let in the arena to play around.  This was a free show open to anyone passing by.  I was able to watch from the royal box; a truly unique experience.

Spanish Riding School as Viewed From the Royal Box

Vienna is great and everyone should spend a few days there.  Saltsburg is great too, but only a day trip, as I was soon to find out.

Plane Spotting at FRA

I've on the move today and had a great day of plane spotting from the bus taking me to and from the stand parking at FRA.  I saw my first 787 and caught the 747-800 taxing out.  As a bonus, I found the only Starbucks in Finland.

Lufthansa's New 747-800 at FRA

The ONLY Starbucks in Finland

Barcelona to Vienna on Austrian Airlines

It is only a 20 minute taxi ride from the Four Points by Sheraton Barcelona to the new Barcelona airport terminal (RyanAir and EasyJet still use the old terminal).  The new terminal is massive, giant, and huge.  Way more than I was expecting and larger than the current traffic needs.  I do like the architectural style of it, large windows, high ceilings, and long sight lines, but the layout means you are walking a lot to get anywhere.  There is also prominent mall to walk through before you see any gates.  None of this mattered at first because the Austrian Airlines check in line was massive.

New Barcelona Airport Terminal

With only one flight about 2 hours away, the line looked like the entire plane had arrived to check in at once.  It was awful, there were two desks and one was preoccupied with a family having visa issues.  Luckily I saw Star Alliance Gold members can check in at the business class line with no one in it (my non-status friend was able to check in with me and skip the line).  I waited my turn, expecting the visa issue family in front of me to take forever, but the economy desk agent waved me over in front of tons of people to check in.  The process went quickly and no one in line attacked me for jumping to the front.

Huge Check In Line for Austrian Airlines

A quick trip through the security line and we were off to find the Star Alliance lounge, except there isn’t one.  There is just one large shared lounge for all the intra-Europe flights.  It also wasn’t well marked (it’s to the far right of the giant mall after security).  Once inside I grabbed a coke and my Economist.  My  friend made good on his new year’s resolution to drink more Champaign and had two glasses before our 10am departure.  There was also some light snacks available to munch on; I just had breakfast at the hotel so I did not partake.

Barcelona Airport Lounge

When boarding time arrived, we walked to our gate.  And walked. And Walked. Only to not see a plane parked, but find a bus waiting for use.  I dislike boarding buses and going to stand positions, especially when there is a perfectly good jet bridge available.  The buses slow everything up and add stress that isn’t needed (You can get some good pictures though).  I prefer to be the last person on the last bus that leaves.  That way I get a window spot at the bus door and am the first one off and up the stairs to board (don't worry about bin space, Europeans rarely fill the overhead space).  We waited at the gate for everyone else to go and then we were the last ones on the bus.

Austrian Airlines Retro A320 Jet

The aircraft was an A320 in a retro Austrian Airlines livery.  Inside, the plane looked new with Lufthansa Group’s slim line seats.  These seats are super narrow, weigh less, and have redesigned seat back pockets and tray tables.  They let the airline fit more rows on board while giving customers a greater feeling of space.  The flight left late and arrived early.  I had the first exit row, so plenty of leg room, but the seat did not recline at all.  Service was prompt and included a sandwich and drink for the two hour flight.  I was able to do some reading and enjoyed the quick hop to Vienna.  After a quick taxi to the gate we were off to see Vienna, but not before grabbing a few Austrian Airlines post cards first.

Austrian Airlines Slim Seat Back

Austrian Airlines Slim Seat Profile

Austrian Airlines Snack in Economy

Free WiFi on US Airways

US Airways and GoGo are giving away 15 minutes of free wifi on flights from August 15 through September 11.  15 minutes is enough to check your email, twitter, and flight location on flightaware.com.  It's also the only form of in-flight entertainment US Airways offers on domestic flights.  Enjoy!

US Airways E190 and XA 737 at LGA